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We have a 14-day return policy on Air Conditioners, Beverage & Blending (Coffee, Tea, Juicers, etc.), Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.), Cooking & Meal Prep, Major Appliances, Radar Detectors, Radar Detectors, DJ & Karaoke Equipment, Portable DVD Players, Gaming PCs, Seasonal Holiday Goods.
We have a 30-day return policy on All Other Products
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have. Once the return reaches our facility, the product will be inspected and an exchange will be processed.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To request a return
Please contact the seller directly from the Contact Us Page, and provide the following information:
Order # (4-digit number) & product description
Number of items to be returned
Date you recieved your product
Condition of product
Condition of packaging
Reason for return
All refunds will be processed within 3 Days
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Shipping Rates & Policies
We currently only ship to the Billing Address filed on your Credit Card. All prices indicated are shown in Canadian currency.
Returns & Replacements
Returns for refund for any unopened product must be submitted within 7 days from the day of receipt of product or the proof of delivery date. Returns submitted for unopened products after 7 days will subject to a restocking fee of 15%. Returns for any opened product will not be entertained. Customer is responsible for shipping back all merchandise for refund. No return for a refund after 30 days from date of delivery.
For any customer service issues, please contact us at
We believe in safe and secure transactions for all our customers! That is why we use PayPal to offer the safer and faster way of money transfer. You can pay with your credit card if you don’t have a PayPal account.